Returns & Refunds
We want you to be completely satisfied with your purchase. Here's what to expect when you need to return something.
Return window
Return windows and eligibility depend on the item — our returns policy has the details.
Defective or damaged items
If something arrives defective or damaged, tell us and we cover the return — you get a refund or a replacement.
Refunded to your original payment method
Once we receive and inspect the item, the refund goes back to the card you paid with. Your bank sets the final timing.
See the full Returns & Warranty Policy for windows, deductions and warranty terms.
How to return an item
Contact Support
Send us your order number and tell us which item you want to return and why.
Wait for approval
We'll confirm whether the item is eligible and tell you how to send it back.
Pack the item
Put it back in its original packaging with all accessories, manuals and tags.
Send it back
Return it the way we agreed, or drop it off at our Manama location.
Non-returnable items
- Parts already installed on a vehicle
- Fluids and lubricants once opened
- Electrical components once opened
- Custom or special-order items
- Items marked "Final Sale" or "Non-Returnable"